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We provide an initial response within 24 hours on business days. Inquiries submitted on Korean public holidays or weekends will be answered the next business day morning. For urgent matters, please contact admin@spacecl.com directly.

Yes. We recommend signing an NDA (mutual non-disclosure agreement) before sharing detailed specifications, architecture diagrams, or past case studies. We have a standard NDA template and can also review your company's own template.

Live demo environments are available for our solutions (X-Bot, X-Boss, X-Beauty) and platforms (Space-Daily, Space-Edu, K-Ticket). For SI projects, we discuss a PoC schedule based on scope after the initial consultation.

Inquiry information is transmitted with SSL/TLS encryption and is automatically destroyed after being retained for one year following processing. Sensitive information such as exchange API keys is never collected through the marketing form, and is only handled through separate security procedures in the actual production environment (POL-WEB-XBOT, POL-WEB-PRIVACY).

No. X-Bot is a tool that automatically executes trades based on strategies set by the user, and Spacecl does not guarantee any form of profit. Losses may occur due to market volatility, exchange outages, network delays, and other factors, and all investment decisions and trading responsibility rest with the user.

After one to two requirements-definition meetings, we calculate a quote based on our standard pricing table according to the number of screens, external integrations, operational scope, and timeline. Portions built with the SCAI Builder can reduce the timeline by 30–50% compared to conventional SI.